The security of your personal information is 399bey's top priority. This page clearly explains in Bengali what data is collected, why it's collected, and how it's stored.
Six key things to know before reading the Privacy Policy
Your personal data is never sold to any third party — not ever. At 399bey, your data belongs to you.
100% GuaranteedEvery transaction and data transfer is protected by bank-equivalent 256-bit SSL encryption. No one can intercept your data in transit.
Bank-gradeWe only collect the data that is genuinely necessary to provide our services — nothing more.
Data MinimisationYou have the right to view, correct, or delete your personal data at any time — through your dashboard or by contacting support.
Your RightsOur servers are hosted in internationally certified data centers — with 24/7 monitoring, firewall protection, and backup systems in place.
Maximum SecurityThe Privacy Policy is written entirely in plain Bengali — no complex legal jargon. If anything is unclear, you can ask our support team in Bengali.
Easy to Understand399bey (399bey.click) By using the website and mobile application, you automatically agree to this Privacy Policy. This policy applies to users in Bangladesh and other regions eligible to use our services.
We believe every user has the right to know how their data is being used. That's why this Privacy Policy is intentionally written in plain, straightforward language — without complex legal jargon. 399bey's Privacy Policy has been developed in line with international data protection standards.
In Brief: Keeping your data secure and using it solely to improve your experience — that is the core of 399bey's Privacy Policy. Your data will never be sold or misused.
This policy applies equally to all of 399bey's digital services — not just the website, but also the mobile app, email communications, live chat, and push notifications.
399bey collects only the information necessary to provide its services. Below are the types of data collected and the purposes for doing so:
| Data Type | What We Collect | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Timeframes |
| Device Information | IP address, device model, operating system, browser | Automatically while using the platform |
| Usage Data | Betting history, favorite games, and session duration. | While Using the Platform |
| Communication Records | Support chat history, email correspondence | Support Contact Hours |
399bey does not collect any information beyond what is listed above. Sensitive data such as religious identity, political opinions, or health information is never collected under any circumstances.
Some data may also come from third parties — for example, transaction confirmation details from payment providers such as bKash or Nagad. This information is used exclusively to verify transactions.
The information we collect is used for the following purposes:
To stop receiving marketing messages, turn them off from the Notifications section in your dashboard or contact support. Even with marketing messages disabled, important account-related notifications will continue to be sent.
A key aspect of 399bey's Privacy Policy is that your data is never used to profile you or make decisions against you. Any decisions related to betting limits or your account are made solely for security and compliance purposes.
399bey does not sell your data to third parties. However, information may be shared in the following limited circumstances:
Rest Assured: Your information is never shared with anyone beyond the parties listed above — not with advertisers, data brokers, or marketing companies.
Whenever data is shared with a third party, a data transfer agreement ensures they maintain the same level of privacy protection that we do.
How long your information is retained depends on the type of data and applicable legal requirements. 399bey does not keep your information longer than necessary.
Server security: 399bey stores data in internationally certified data centers. Our servers undergo regular security audits, strict access controls are enforced, and automated backup systems are always running.
In the event of a data breach, 399bey will notify affected users within 72 hours and take all necessary steps. This is part of our commitment to transparency.
The 399bey website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your experience the next time you log in.
Cookies can be deleted or blocked through your browser settings. However, disabling essential cookies may prevent login and transactions from functioning properly.
399bey is committed to giving users full control over their own data. Your rights include:
You can view the information we hold about you.
You can request corrections to any inaccurate information on your account.
You can request that your data be deleted, provided there are no legal obligations preventing us from doing so.
You can opt out of marketing communications at any time.
You can request a download of a copy of your data.
You can request that the use of your data be restricted to specific purposes.
To exercise any of your rights support@399bey.click-email us or reach out via live chat in Bengali. We will respond within 30 days of receiving your request. For complex cases, this may extend up to 90 days — you will be notified if that is the case.
Please note: Some data may not be possible to delete if it must be retained due to legal obligations — for example, transaction records are required to be kept under AML regulations. In such cases, the reason will be clearly communicated to you.
399bey's services are intended for users aged 18 and above only. We do not collect information from minors, and they are not permitted to open an account.
For any concerns regarding the personal data of a minor, please contact us immediately support@399bey.click. We will take action within 24 hours.
For any privacy-related questions, complaints, or rights requests, please reach out through the following:
If you believe 399bey has violated your privacy rights and our support team has been unable to resolve the matter, you have the right to file a complaint with your local data protection authority. That said, we always prioritize resolving issues directly.
This privacy policy was last updated in June 2026. Any future updates will be posted on this page, and registered users will be notified by email.